- TQM-Total Quality Management concept focus on customer satisfaction through Total Employee Involvement-TEI and Continual Improvement in Product, Process and Services.   - All members of a organization / company engage / participate in improvement activities to ach…

What is Non-conformance (NC) in ISO 9001?  - Non-conformance is defined as any instance where your organization fails to conform to the requirements of ISO 9001.  - ISO 9001 is a standard set by the worldwide organization for standardization, It outlines quality manage…

What is 3M, 3K, 3G  - These words are widely used in Japanese industries. Whenever you visit in any Japanese company you will definitely listen these words.   - Basically these are “Best in-house practices followed on shop floor while working in industries. By adopting…

Control Chart Interpretation, Rules and Patterns  - This will help us to identify the special cause of variation from the process.  - By using this rule we can identify and eliminate the cause and make our process streamline.  - Control Chart in 7QC Tools check this ar…

What is risk-based thinking?  - One of the main changes in the 2015 revision of ISO 9001 is to establish a systematic approach by considering risk, rather than treating “prevention” as a separate component of a quality management system.  - Risk is present in all asp…

What is Control Chart?  - It is a graph used to study the process changes over time.  - It is a statistical tool measures variation and show it to you graphically.  - Control chart also called as Shewhart chart.  - Control chart used to distinguish between process va…

What is SOPs?  - Standard Operating Procedures (SOPs) help your employees do their jobs in the best way possible.  - SOPs contain job instructions that explain in detail how to perform a certain work or series of tasks properly.   - Using SOPs, you know exactly which s…